Privacy Policy

Please read this Privacy Policy (This "Privacy Policy") carefully before using this website or any other West Suburban Sports Complex product or service. 

1. General is the official web address of the West Suburban Sports Complex (our "Website"). We are committed to safeguarding your privacy online. This Privacy Policy is applicable to this Website. You can visit and enjoy our Website without disclosing any personal information about yourself. However, we offer some special services, and for these services to work properly we will need you to share with us certain personal information about yourself. The personal information we collect may include, but is not limited to, full name, street address, e-mail address, telephone number(s) (e.g., home, work, mobile and/or fax) and birth date. We may also collect other personal information that will be identified on applicable page(s) of this Website. If you submit any personal information to us, or to our third-party service providers acting on our behalf, you can be assured that we will not sell, lease, or share your personal information with or to anyone else, except as follows: (1) to our third-party service providers, and only so that they may help us provide services you've requested. (2) upon notice posted on an applicable location of our Website where we collect your personal information for an economic transaction and notify you that we will be sharing such information with a third party, where such third party is clearly identified; and (3) on occasion, we may offer a special promotion (such as a sweepstakes, contest, or free subscription to goods and/or services) on this Website in conjunction with a third-party service provider, sponsor, or promotional partner, and share your information with that service provider, sponsor, or promotional partner so that it can send you other special promotions it offers, but only if you give us permission to do so.

Special Offers and Promotions.
 With your permission, we may also send you e-mails with special offers and promotions. If you do not want to receive these, you may change your preferences by calling the Director of Facilities and Administration at (630)324-8230.

2. Information Automatically Collected; Cookies; Web Beacons
We use automatic methods such as cookies (small amounts of data, which often include an anonymous unique identifier that is sent to your browser from a website's computers and stored on your computer's hard drive), single-pixel GIF images ("web beacons") or similar technologies, alone or in combination with personally identifiable information you choose to provide us, to make our Website work better, to understand Website usage and trends, to deliver a more personalized experience and to improve our content and offerings. Examples of the information we collect and analyze using such methods include, without limitation, the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; login name and password; operating system type, version and computer platform; purchase history, which we may aggregate with similar information from other customers; the full Uniform Resource Locator (URL) clickstream to, on, and from our Website, including date and time; cookie information; and products you viewed or searched for. We may also use software tools to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page.

We may also use cookies to enable you to store your preferences associated with video streaming or other content offered from our Website and to offer you products, programs, or services based on purchase and Website usage behavior that you and/or other customers have exhibited. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the user to accept or reject most cookies. Certain cookies that are set when some video products are accessed on our Website, called "local shared objects: or "Flash cookies," may not be managed using the settings in your web browser. Information on managing, accepting and rejecting these cookies is available on the Adobe website. If you set your browser or Adobe Flash options not to accept cookies or local shared objects, you may not be able to take advantage of certain services on our Website.

We do not transfer cookies associated with our Website to any other company, nor do we authorize any other company to access the cookies we have placed on your computer's hard drive. We may allow other companies that are presenting advertisements or providing services on our pages to set and access cookies on your computer and/or web beacons or similar technologies on certain of our pages and/or certain emails sent by us.

Many advertisements are managed and placed on our Website by third parties. These companies are called "network advertisers." Network advertisers who place advertisements on our Website may use cookies and web beacons to collect non-personally identifiable information about your visits to our Website and other websites in order to provide advertisements about goods and services of interest to you. 

We do not install any spyware or adware in connection with our Website, or distribute any commercial message, or authorize any third party to distribute any commercial message, by means of spyware or adware. "Spyware" or "adware" is any software which has been downloaded to and/or installed on an Internet user's computer, without the user's actual consent, and facilitates the distribution of any commercial message to the user. If you feel you may have spyware from another company installed on your machine, there are various anti-spyware/adware software applications available on the Internet to identify if this has occurred.

Aggregated Demographic Information. We may share aggregated demographic information with third parties, but this information is not linked to any personal information that can identify you or another individual person. Therefore, no personal information is disclosed in this manner.

Business Transfers. As time passes, the West Suburban Sports Complex may be sold along with its assets, or other transactions may occur in which customer information is one of the business assets transferred. In such a case, the customer information which we have gathered may be one of the business assets we transfer.

Disclosure for Legal Purposes.
 We may be required to share your personal information and non-personal information pursuant to judicial or governmental subpoenas, warrants, or orders. If we are required to do so, we will, of course, obey the law. In addition, notwithstanding any term to the contrary in this Privacy Policy, we reserve the right to use, disclose, and/or share your personal and non-personal information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of this Website's Terms of Use or as otherwise required by law.

3. Our Security Practices

Your Website account preferences are password protected for your privacy and security. In certain areas, we use industry-standard SSL encryption to protect data transmissions.

4. How You Can Review Your Personal Information

If you want to review or revise the personal information you provided during registration on this Website, and whether you want to receive communications from us, you can call the Director of Facilities and Administration at 630-324-8230. If you want to close your account with us and have us delete the personal information in it (except for information that we keep for record-keeping purposes), you should contact the Director of Facilities and Administration at 630-324-8230.

5. Choice
By registering for any of our Sports Programs, you are agreeing to receive promotional communications or solicitations. You are given the option to unsubscribe at any time, by selecting the unsubscribe link at the bottom of any email correspondence. If you indicate that you consent to receive communications or solicitations by signing up on our website, but you later change your mind, you can request to change this by contacting the Director of Facilities and Administration at 630-324-8230.

6. Links
Our Website contains links to other websites produced by unrelated third parties. In addition, if you click on an advertisement on our Website, you may be directed to a web page within our Website or to a third party website or product. Please note that we are not responsible for the privacy practices of third party websites or products. We encourage you to be aware of this when your leave our Website and to read the privacy policies of every website and product that collects personally identifiable information from you. This Privacy Policy applies only to this Website, unless you are notified otherwise upon accessing any third party website or product, in which case the terms and conditions set forth in such notification will apply.

7. Special Rules For Children
Because of federal law, we cannot knowingly collect any personal information from a child under the age of thirteen without the consent of that child's parent. The statements in this Privacy Policy generally about our collection and use of personal information also apply to our treatment of personal information from children under the age of thirteen. 


8. Trademarks The Company name, , the Company logo, the names of the “Sports Entities” (i.e. the Chicago White Sox, the Chicago Bulls, Major League Baseball and the National Basketball Association as well as of their affiliated or related entities, collectively hereinafter referred to as the “Sports Entities”) and all related names, logos, product and service names, designs and slogans are trademarks of the Company, the Sports Entities or their affiliates or licensors. You must not use such marks without the prior written permission of the Company or particular Sports Entity. All other names, logos, product and service names, designs and slogans on this Website are the trademarks of their respective owners.

9. Contact Us
If you have questions or concerns about this Privacy Policy, you can contact us at:
West Suburban Sports Complex
Attn: Director of Facilities and Administration
Address: 6200 River Bend Drive
City: Lisle State: IL Zip Code: 60532
Phone: (630) 324-8221
Fax: (630) 324-8265
Or send an e-mail to

Notification of Changes
If we make an important change to this Privacy Policy, we will post a notification and link on our homepage so that you can review the updated policy.